Job Stories

Charlie D. is a Marine, former POW in Vietnam, and a former Police Lieutenant with a very decorated career of service. His foundation had settled, especially over the past couple of years, and he needed to get this home fixed, and the floors stabilized. Charlie’s family is dealing with some medical difficulties, so the last thing he and his wife need is the extra stress caused by their failing foundation.  At one point, Charlie had his foundation fixed by a "fly by night" contractor. That fix did not help, and he is not impressed with the work he's seen from our competitors. Charlie’s friend who is very particular (like he is) told him to call Redeemers Group as he was satisfied with our work. We were able to go in and use our interior slab piers to lift the foundation up 1.25 inches.  These are installed by cutting holes into the slab inside the home.  Then the piers are driven down into the soil until they reach load bearing strata, also referred to as bedrock.  Those piers are then attached to the foundation and pressurized.  This pushes the foundation up, lifting it back into position.  After that, we filled the voids caused by lifting the house with our PolyLevel concrete injection system. This will ensure permanent stabilization.  With this stressful issue behind them, Charlie and his wife can now spend their time and energy focusing on getting well. That is what they deserve. We thank Charlie for his decades of service and sacrifice and are sending thoughts, prayers, and positive energy to his family.  

Richard F. noticed that there were cracks in his home. He knew that this was a foundation issue and gave Redeemers Group a call. We were able to offer Richard an effective solution to this issue. To solve the foundation settlement issue, Redeemers Group installed slab piers and performed a lift procedure on the home. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. We also installed the PolyLevel® system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away.

Janna B. of Hernando, MS was having a few concrete issues. Her driveway was cracking and was not stable.  Janna planned to retire and move into her vacation home within the next few years, but first, she needed to be sure that the driveway problems were permanently solved.  Janna relied on Google to help find a reliable contractor to help her.  That’s where she discovered Redeemers Group. Janna was greeted by our Inspector Matt, who went out to Hernando to provide her with a thorough, no-cost inspection.  Matt showed her the problems and explained how his team could permanently solve them with concrete leveling and concrete repair options.  Janna was excited about the solution and scheduled the job. Concrete leveling and repair experts Jacob and Brennen were brought in to tackle the problem.  They injected PolyLevelTM under the concrete to stabilize and level it.  Then they repaired all the cracks with our NexusProTM Crack Repair System.  To fully protect from future damage, they sealed all the joints using NexusProTM Joint Sealant. Janna was thrilled with the results and Redeemers Group was thrilled to have delivered the experience our customers deserve!  She can rest assured that her concrete issues are over she can have a stress-free retirement.

Mark W. of Hernando, MS is a trusted contractor and has been instrumental in the build-out of the new Redeemers Group office. As a longtime client and partner, he and his wife have been great to work with, ensuring that their forever home remains in top condition. Recently, they noticed an issue with their pool deck, where a small area had settled and then shifted back slightly with seasonal changes. Upon further inspection, it became clear that voids beneath the deck were contributing to the instability, a common issue with pool decks that can lead to further damage over time. To protect their investment, Mark and his wife opted for our 3-Part Concrete Protection System, a proven solution to reinforce and stabilize their pool deck. This comprehensive system ensures long-term durability by addressing voids, sealing joints, and preventing further shifting. In addition to this, they decided to replace their pool coping with NexusPro™, a high-performance sealant designed to withstand weather changes and prevent cracks. The NexusPro™ application will be installed around the entire pool and along the waterfall’s edge, ensuring a seamless, long-lasting finish. Their trusted stone specialist will also repair a minor area of stonework near the garage, complementing the enhancements we’ve provided. By choosing our expert concrete protection services, Mark and his wife are securing the beauty and safety of their outdoor space for years to come. If you're experiencing similar issues with your pool deck or concrete surfaces, don't wait for further damage—contact us today for a professional inspection and customized solution!  

This customer knew that rain was a problem for her home, but until she asked Redeemers group, a local crawl space specialist, to come look, she did not know HOW much of a problem it really was.   The rainwater intrusion was very significant; it cause not only flooding in the crawl space, but also would lead to wood rot, which in turn was causing her floor joists, main beam and subfloor to fail.All hope was not lost, however. After our System Design Specialist diagnosed the problem, our Crawl Space team rolled out and install a sump pump, drainage system, and smart pipe to guard the crawl space against water getting into and staying in the crawl space. Then, we full encapsulated the crawl space, and installed a de-humidifier,  which meant we would stop moisture from getting into the air and rotting the wood in the crawl space!

Betty T. of Oxford, MS was frustrated with her concrete slab foundation issues.  Her home was only 2 years old when she began to experience foundation troubles.  Her home was built on uneven ground with tree roots and debris underneath the slab.  This meant failing soil, a settling foundation, a sunken room, and windows and doors that could not function.  The windows and doors were a major concern for Betty because of her daughter with special needs.  Betty needed reassurance that all doors and windows functioned properly in case of emergency. What’s worse?  She trusted another company to fix her foundation issues and this work, which was guaranteed, failed.  When she tried to get the company to honor the guarantee, she discovered that they are now out of business.  Luckily, she found Redeemers Group. Ryan, one of our Inspectors, went to visit Betty with two things in mind. First, he wanted to fully and permanently resolve her foundation issues and give Betty the peace of mind she deserved.  Next, he wanted to redefine Betty’s experience while dealing with a contractor and show her that honesty, integrity, and compassion still exist in our business.  After Ryan walked her through the solution and all processes involved, Betty agreed with the findings, and the work was set to begin. It was now up to Chet and his crew, who were tasked with handling this foundation project.  They installed our Push Pier system in order to stabilize the sinking room.  Not only was this the most effective solution, but it is also permanent.  Push Piers offer the much-needed stabilization without further disturbing the soil.  Along with the Push Piers, the crew used our PolyLevelTM system.  Injecting PolyLevelTM underneath the concrete works to fill voids and stabilize the foundation in places where piers cannot go.  PolyLevelTM was also used to level her concrete patio.   It is jobs like this that reinforce the Redeemers Group mission: to redefine.  Betty was let down by a few poor contractors who did subpar work and left her frightened about the well-being of her daughter.  We are proud to have been there for Betty and to make sure that her home is safe, and her foundation is secure.

Curtis and Darla of Coldwater, MS had been living in their home for 30 years, watching their kitchen floor and the wall between the dining room and bedroom gradually sink. Over time, the uneven foundation became a growing concern, affecting both the structure and comfort of their home. As they had no plans to move, finding a long-term solution was essential. After carefully considering their options, they knew they needed a reliable fix to stabilize their home and prevent further damage. To address the issue, we installed two sets of SmartJacks™ in the affected areas, strategically placed to lift and level the sinking floor and wall. This system provided the necessary support to restore stability while offering long-term durability. Although Curtis and Darla initially considered a full encapsulation solution, they ultimately decided to move forward with just the jacks for now, leaving the possibility of encapsulation open for the future. If you're noticing similar issues in your home—uneven floors, sinking walls, or foundation concerns—don't wait for the problem to get worse. Our expert team can assess your situation and provide the right solution to restore stability and peace of mind. Contact us today for a professional evaluation and take the first step toward securing your home’s foundation.  

Mark D. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered Mark and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SumerSump® sump pump and the CleanSpace®  System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Mark D. enjoy a dry, healthy crawl space. Redeemers Group is pleased that we could solve Mark's crawl space problems in Senatobia, MS. 

In the midst of remodeling his home, Derek F. noticed that the floor was sagging towards the supplemental beam. The stairs were also slopping in the same direction. Derek gave Redeemers Group a call and were more than happy to help him with this issue. We were able to lift and stabilize the floors using our SmartJack® system. The SmartJack® system provides solid support for sagging and undersized beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. Because of its design, the SmartJack® can be adjusted over time to provide additional straightening and leveling action if necessary. The SmartJack® is also compatible with a crawl space vapor barrier system, allowing you to address crawl space mold and humidity issues while repairing your structural issue. This system was able to stabilize Derek's issue and allowed him to continue remodeling his beautiful home. 

Mr. Larry J. of Wynne, AR was very concerned about his home.  His floors were bouncy, and he was noticing damp spots in some areas.  Being up in age, Mr. Larry was worried about the dangers associated with a failing floor, moisture damage, and crawlspace stability.  After seeing a Redeemers Group commercial on TV, he decided to give us a call.  That turned out to be the best decision he could have made. Inspector Antonio traveled to Wynne to see what he could do to help Mr. Larry.  Upon thorough inspection, he discovered that the problem was much worse than Mr. Larry had suspected.  Prolonged moisture had caused his crawlspace substantial damage.  His subfloor was rotted and there were rotted and broken joists.  Antonio explained to Mr. Larry that his problems were extensive, but Redeemers Group had the knowledge and resources to provide a permanent solution.  Mr. Larry readily agreed and scheduled the work to begin. The first item to be addressed was Mr. Larry’s subfloor and damaged Joists.  Eugene and his crew carefully removed and replaced all rotted and damaged wood in the crawlspace.  Next, they tackled the stability issues.  After installing a supplemental beam, the crew installed our SmartJackTM System to permanently stabilize the joists.  Now that everything was structurally sound, it was time to address the moisture problems. Eugene and crew installed a SmartSumpTM to ensure that standing water would no longer be an issue.  Next, the CleanSpaceTM System was added to stop water vapor from permeating the walls and drain wall leaks.  This included CleanSpaceTM Vent Covers and an EverLastTM Door.  Finally, a Multi-Area Dehumidifier was added to control humidity in the crawlspace, protecting against future structural damage, pests, and mold. Mr. Larry is glad he called Redeemers Group.  He can be certain that his issues were solved permanently, the right way.  His home is safe again and we at Redeemers Group are happy to have given Mr. Larry a remarkable experience and the peace of mind he deserves.