Job Stories

Donna R. had noticed that the foundation of her home was unstable. She hired other contractors over the years, but the foundation issue would not go away. Donna and her family even decided to try to work on these issues on his own, but these solutions were only temporary. Redeemers Group was happy to help Donna secure her home’s foundation. In order to resolve this issue, we get used the the push pier system. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. Once this was completed; Donna’s home was foundation problem free. We are thrilled that we could help Donna and her family.

When these Shae and Andrew C. of Searcy, AR invested in their property, they expected long-term stability and peace of mind. However, after six years of ownership, they noticed their pool deck had begun settling in multiple areas, raising concerns about both safety and property value. The most significant issue had developed where two six-foot brick columns were causing the slab to sink, putting stress on the surrounding structure. Recognizing the potential risks of further movement, they sought a professional solution to restore stability and prevent additional damage. To address these structural concerns, our team installed helical piers to support and tip the brick columns back toward the wall, helping to reestablish their proper alignment. Additionally, we reinforced the bottom of the slab with angle iron for enhanced durability. The foundation was lifted and leveled to restore a uniform surface, and permanently stabilized to prevent further movement. A small section of fencing was temporarily removed for accessibility, though this process was quick and straightforward. Beyond structural repairs, we ensured long-term protection by applying a high-performance three-part Concrete Protection System. This included sealing all joints and cracks, as well as securing the pool coping to prevent water infiltration and further shifting. By reinforcing these key areas, this repair project not only restored the integrity of the pool deck but also safeguarded the homeowner’s investment for years to come. With expert techniques and durable materials, we provided lasting peace of mind and a solution that enhanced both safety and property value.

Barry G. of Searcy, AR contacted us after purchasing a home with a pool that had seen better days. The pool itself wasn’t a major factor in his decision to buy, and he initially debated whether to repair the surrounding concrete deck or fill the pool in entirely. Our initial inspection revealed widespread settlement around the pool deck, with the worst settling on the East side near the home. Barry’s biggest concern, however, was at the South end of the deck—where a diving board once stood. While the concrete surface had minimal cracking for its size, the uneven sections posed safety issues and detracted from the yard’s appearance. After taking time to consider his options, Barry reached out months later for a second inspection and updated proposal. We found that the condition had remained stable, with no new signs of movement or cracking. Confident in the long-term value of a proper repair, Barry decided to invest in restoring the pool deck and opted for our full-service solution. Our team completed the project using our proven 3-Part Concrete Protection System: PolyLevel™ to lift and level the settled slabs, NexusPro™ to seal joints and prevent future water intrusion, and SealantPro™ to protect the surface from moisture, stains, and UV damage. The result is a smooth, durable, and safe poolside space that enhances the beauty and usability of Barry’s backyard. Dealing with sunken or cracked pool deck concrete? Contact us today to schedule your inspection and see how our 3-Part CPS can restore your outdoor spaces!  

The major components of the solution is to stabilize sagging floors by using the SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersize beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We were more than happy to help this family with their sinking floor problem. The SmartJack® system can help floor sagging.

Mold had been growing in the crawl space for some time before the homeowner caught on. She was tipped off by nasty smells and sinking floors; this meant that the humidity had gotten high enough in the crawl space that the wood had started to rot away! Luckily a local waterproofing and crawl space company, Redeemers Group, was able to come and take a look at her crawl space. The System Design Specialist braved the dark and dank foundation to find that, yes, the humidity was much higher than it should be, and the water content in the wood was much much too high. The wood had begun to rotm and she required some of it to be replaced and the crawl space needed to be encapsulated to make sure the newly replaced wood would not meet the same fate as it's predecessor. Redeemers group replaced the wood where needed, fogged the mold to kill any existing mold in the crawl space, and installed clean space to fully encapsulate the crawl space and make sure the humidity stayed under contrrol for decades to come!

Vivian, a dedicated local insurance agent and first-time homebuyer, faced a growing concern with her 1970 slab-on-grade home. After experiencing flooding two years ago, she began noticing cracks forming in her ceiling and above several doorways, including in the hallway, kitchen, and both bathrooms. As a single mother of three, she wanted to address the issue before it worsened, recognizing the potential impact on her home’s structural integrity. With plans to rent out the property in the future, she was committed to protecting her investment and ensuring the home remained safe and stable. To resolve the issue, we provided Vivian with a comprehensive solution to stabilize her entire interior slab and repair her exterior concrete flatwork, including the driveway, walkway, carport slab, and patio. Our PolyLevel™ and NexusPro™ system was used to reinforce the foundation, lift settled areas, and seal all joints and cracks, preventing further deterioration. For added durability, she considered additional concrete protection options, ensuring long-term stability and safeguarding her home’s value. This solution not only restored her home’s structural integrity but also gave her peace of mind that her property would remain a solid asset for years to come. If you’re noticing cracks, uneven concrete, or foundation concerns in your home, now is the time to act. Delaying repairs can lead to costly damage and decreased property value. Contact us today to schedule an inspection and discover how our advanced stabilization solutions can help protect your home—just like we did for Vivian.  

Barry W. was about to sell his home when he noticed cracks forming on the walls of the home. He knew that this was a sign of a foundation issue and that this would have to be resolved before he sold the house. He gave us a call and Redeemers Group was more than happy to help Barry. To resolve this issue, we installed slab piers that started in the kitchen and wrapped around to the Master bedroom/bathroom. Installing piers will support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. We also installed the PolyLeve®l system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. By installing these systems, we were able to help Barry sell his home at an increased value.    

Mike S. noticed that every time it would rain, water would seep through between the foundation and cinderblock walls of his basement garage. On top of the water seepage, he also discovered that during millipede season, hundreds of millipedes would sneak into the area through the same tiny space the water was!! He decided to give Redeemers Group a call, and we were more than happy to help!! After receiving a free home estimate with one of our System Design Specialists, Mike S. and our team decided the best plan of action would be to waterproof the area with our WaterGuard technology and install a SumpPump to insure no further water damage. The installation went perfectly, and now Mike S. can rest easy whenever it rains!! At the end of this job, Mike S. and his family asked to take our team out on their boat. The team was more than happy to end this job with a boat ride!! The team, along side Mike S. and family (which included a four-legged member) were able to end the day with a sunset on Snow Lake. We are so thankful for such great customers!!  

Duane M. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered Duane and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SuperSump® sump pump and the CleanSpace®  System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface.

Janice M. had noticed that the foundation of her home was unstable. The crack on the outside of her home continued to grow. She hired other contractors over the years, but the foundation issue would not go away. Janice decided to give Redeemers Group a call to help with this issue. The first task that was completed was to install piers to support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position.  Once this was completed; Janice's home was foundation problem free. We are thrilled that we could help Janice and her family.