Job Stories

Natrilla M. noticed that the exterrior concrete on her front porch was lifting from the foundation. She knew that this issue was not going to go away so she gave Redeemers Group a call and we were more than happy to help resolve this issue for her. To resolve this issue, we installed the PolyLevel® system and this uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. Natrilla's front porch is completely stable thanks to this system.    

Rosemary B. of Pine Bluff, AR was having problems with her floors.  There were some spots that were bouncy, and she knew that floors were supposed to be sturdy, with no spring in them.  This is a definite symptom of foundation problems.  After searching the web, she discovered Redeemers Group.  She quickly booked a free inspection to try to get to the root of the problem. Spencer, one of our specialists, took the trip to Pine Bluff to inspect and diagnose the problem.  After inspecting Rosemary's crawl space, Spencer was quickly able to spot the issue.  Her joists were rotted, moldy, and broken.  This was caused by moisture.  Moisture and water infiltration is one of the worst things that can happen to a crawl space.  The first issue caused by moisture in mold.  Mold in the crawl space can quickly make it's way into the home and contaminate the air we breath.  This is potentially hazardous and can cause health issues.  Second, water and moisture causes wood to rot.  Homes are supported by wooden joists, and rotted wood quickly becomes broken wood.  This causes sagging and bouncing floors, malfunctioning doors and windows, as well as interior and exterior wall cracks.  Spencer was able to explain this to Rosemary and show her how Redeemers Group could permanently fix her foundation problems and the work was scheduled. Crawlspace and foundation expert Juan and his crew arrived in Pine Bluff ready to help Rosemary.  Their mission was to stabilize her home.  The first thing they needed to do was to replace the broken joists.  Then they installed our SmartJackTM system to lift and level the home back into proper position.  This also put an end to her bouncy floors.  Redeemers Group is glad to have had the opportunity to help Rosemary.  Her home is stabilized and she is excited that she no longer needs to worry about her foundation.  Remarkable experiences is what we strive to provide, and we are ready to give you the same care and quality. If you are experiencing problems like these, Call or Click TODAY!  

Lois S. of Pine Bluff, AR had purchased her home this year and did some remodeling. After the work was complete, she noticed water coming in near the bay window of the home. She was concerned because she had just replaced the floors and did not want all that time, money, and effort to be ruined by water intrusion.  She called Redeemers group. Foundation repair specialist Spencer went out to Pine Bluff to inspect the home. Lois explained to Spencer that she thought it was coming in through the brick.  After a thorough inspection, Spencer was able to locate the intrusion point and design a permanent solution to the problem.  Spencer walked Lois through the repair process and showed her a video detailing how the solution would work.  She loved the idea, and the project was set. We installed our Ground Water Protection system along 18 feet of the homes exterior. We installed a sump pump, which will discharge the water out of the flower bed into the side yard, away from the foundation. This will ensure that any water that comes close to the home will enter the system and be expelled, protecting the home from future water damage. Lois was thrilled that her issues had been permanently remedied. She was relieved that all of her investment, including her new flooring, was now safe from the threat of water intrusion.  

Michael B. had started noticing that his home was not getting cool in the summer or warm enough in the winter. The crawl space also need a secured entry way. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the CleanSpace®  System. This system is essential to keeping any basement or crawlspace dry. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Michael B. enjoy a dry, healthy crawl space. Redeemers Group is pleased that we could solve Michael’s crawl space problems in White Hall, AR.

Ken W. was about to sell his home when he noticed cracks forming on the walls of the home. He knew that this was a sign of a foundation issue and that this would have to be resolved before he sold the house. He gave us a call and Redeemers Group was more than happy to help Ken. The SmartJack® system provides solid support for sagging and undersized beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level door frames. Because of its design, the SmartJack® can be adjusted over time to provide additional straightening and leveling action if necessary. The SmartJack® is also compatible with a crawl space vapor barrier system, allowing you to address crawl space mold and humidity issues while repairing your structural issue. By installing this system, were able to help Ken sell his home at an increased value.

Comprehensive Concrete Lifting and Crack Sealing to Prevent Future Damage Phillip R. of Hot Springs National Park, AR reached out to us with concerns about his lakeside walkway and retaining wall. The upper retaining wall, which sits directly on top of the concrete walkway, had developed significant cracks and noticeable settlement. Compounding the issue, the walkway itself rested atop a larger retaining wall—creating a multi-layered structure vulnerable to shifting and deterioration. Years of exposure to moisture and fluctuating ground conditions had caused widespread cracking, raising both aesthetic and safety concerns. To address these issues, we removed all deteriorated wooden joints and replaced them with durable NexusPro® joint sealant, designed to provide long-lasting flexibility and water resistance. We also identified two major concrete slabs that had settled unevenly and carefully lifted them to restore a level walking surface. Every visible crack throughout the structure was thoroughly sealed to prevent further water infiltration and future damage. Although we explained that lifting certain areas might prove challenging depending on subsurface conditions, the customer appreciated our transparent approach and elected to proceed with a full, 3-part Concrete Protection System. Safety was a top priority for Phillip, especially given the walkway’s proximity to the lake. We emphasized that when wet, the sloped concrete could pose a slipping hazard—potentially leading to dangerous falls into the water. By choosing a comprehensive repair, Phillip significantly reduced this risk while also enhancing the structural integrity and visual appeal of his property. If your retaining wall or walkway is showing signs of settlement or cracking, don’t wait—contact us today for a free inspection and expert concrete repair in Hot Springs National Park and surrounding areas.  

Natasha B. was having issues with a dirty crawl space beneath her home. She gave Redeemers Group a call and we were more than happy to help with this crawl space issue. One of the main components of the crawl space solution included the installation of the Smart Jack System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. Once this was completed; Natasha’s home was foundation problem free. We are thrilled that we could help Natasha and her family.