Job Stories

Janice M. had noticed that the foundation of her home was unstable. The crack on the outside of her home continued to grow. She hired other contractors over the years, but the foundation issue would not go away. Janice decided to give Redeemers Group a call to help with this issue. The first task that was completed was to install piers to support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position.  Once this was completed; Janice's home was foundation problem free. We are thrilled that we could help Janice and her family.

Chiquita H. was in the middle of remodeling her home when she noticed that the crawlspace was dirty and moist. She knew that she could not continue remodeling until the crawlspace was dry. Chiquita decided to give Redeemers Group a call and were more than happy to help resolve the issue. One of the main components of the crawl space solution included the installation of the Smart Jack System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We were happy that we could help Chiquita and her family while they remodeled their home.

  Peggy, a kind and resilient homeowner undergoing regular dialysis treatments, had been facing recurring mold issues in her home. The source of the problem was persistent moisture in the crawlspace, which had been made worse by her use of window units instead of a central HVAC system. This ongoing issue not only affected the air quality in her home but also posed health concerns, especially given her medical condition. To solve the problem, we recommended and sold a complete LumberKote system—an advanced moisture barrier solution designed to stop further dampness from affecting the crawlspace. We clearly communicated to Peggy, and noted in the contract, that she may still benefit from using DampRid pouches as an additional moisture control measure due to the limitations of her cooling setup. The project required some light demolition, including the removal of metal sheeting to access the crawlspace, which production will handle since specialized tools were needed. We made sure to accommodate Peggy’s dialysis schedule by planning the work for non-treatment days, ensuring minimal disruption to her health routine. With LumberKote in place, Peggy can enjoy peace of mind knowing her home is protected from future moisture buildup and mold growth.   If you're noticing signs of mold or moisture in your home, don’t wait. Contact us today to learn how our proven LumberKote system can protect your crawlspace and improve your indoor air quality—for good.

Murray L. and his family had noticed that the floor was sagging in their home. The home had never had issues like this before. Murray decided to call Redeemers Group to diagnose the issue. The major components of the solution is to stabilize sagging floors by using the SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersize beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We were more than happy to help this family with their sinking floor problem. The SmartJack® system can help floor sagging.

Brad T. was in the middle of remodeling his home when he noticed that the crawlspace was dirty and moist. He knew that he could not continue remodeling until the crawlspace was dry. Brad decided to give Redeemers Group a call and we were more than happy to help resolve the issue. One of the main components of the crawl space solution included the installation of the SuperSump® pump System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We were happy that we could help Brad and his family while they remodeled their home. 

Donna H. of Sherwood, AR had cracking around her home’s foundation. A tornado came through across the lake right behind her house threw a boat dock on top of the front porch roof. While addressing that damage, an engineer determined that the foundation was also damaged by the tornado and needed to be repaired. She called Redeemers Group.   Zac, one of our foundation specialists, went out to Sherwood to inspect the home and design a permanent solution to the foundation damage.  Donna expressed that she takes great pride in her yard and was concerned about any lawn damage that may occur. Zac reassured her that we would take all precautions to minimize any lawn damage.  Donna agreed with the proposal and the work was set. Foundation experts Chet and Malachi installed four of our push piers around the front of the porch to stabilize the structure.  Each pier is driven deep into the ground until what’s called “load bearing strata” is reached.  This is the point at which the piers can go no deeper and can bear the weight of the home. After this, the home is attached to the piers with our specialty brackets.  The system is pressurized providing permanent stability and, most of the time, lift.   We also injected our PolyLevelTM system to backfill all voids under the slab for further reinforcement. Donna was thrilled with the results.  She states: “Exceptional work and customer service. Chet and Malachi were awesome to work with!!”  Not only that, but she also left a 5-star review on Google!  We take pride in all our work, but it is jobs like this one that bring us the highest satisfaction.  We call this a “Remarkable Experience” and it is what we strive for each and every day, because our customers deserve nothing less.  

Our customer, Reene H, noticed that her floor was sinking in one part of the home. Redeemers Group was more than happy to help with this!  To solve this issue, we used our SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersized beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We also installed the PolyLevel® system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. We were more than happy to help this family with their sinking floor. 

A recent home addition turned problematic when Joyce reported water intrusion along a perimeter wall. The issue stemmed from a stone pathway installed several inches above the original wall line, allowing water to seep in behind the masonry and saturate the wooden studs. Though the pathway was graded away from the home, the elevated placement created a direct route for moisture intrusion. Compounding the issue, Joyce also noted an uneven floor slope in the back crawlspace addition, raising concerns about structural integrity.   Upon inspection, the crawlspace measured 16x20 feet with a central beam slightly offset, contributing to sagging along the west side of the residence. While there was no evidence of exterior foundation settlement, elevated moisture levels and visible mold were present, indicating long-term exposure. To address the problems, the crew installed a 12-foot trench drain across the add-on’s entrance, sealed off vulnerable wall sections using NexusPro, and applied LumberKote to both interior and exterior walls for advanced moisture protection. The crawlspace was further stabilized with two SmartJacks and a 10-foot supplemental beam installed on both sides of the main beam, effectively correcting the slope and reinforcing the structure.   This project not only resolved active water intrusion and structural sag, but also protected the home against future moisture damage. If you're experiencing similar issues with water seepage, mold, or crawlspace instability, don't wait. Contact us today to schedule a professional inspection and customized repair solution designed to protect your home from the ground up.

Caroline F. noticed the steps to her home were extremely uneven. She knew that this issue needed to be corrected and decided to give Redeemers Group a call. In order to resolve this issue, we installed the PolyLeve®l system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. We were able to lift and level the stairs and give resolve Caroline's issue. 

Ben K. had noticed cracked foundation and doors and windows that were not closing. Ben tried to search for solutions to this problem, but nothing seemed to work. Redeemers Group was more than happy to help him and his family. To solve their foundation settlement issue, Redeemers Group installed slab piers and performed a lift procedure on the home. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. Now, Ben will be able to enjoy his home knowing that his foundation issues are repaired.