Job Stories

Jimmy B. noticed that the steps outside of his home were uneven. He knew that this exterior concrete issue would only get worse if left unattended. He gave Redeemers Group a call and we were more than happy to help him with this issue. To resolve this issue, installed the PolyLeve®l system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. Jimmy B. was very happy with the results and has no issues with the exterior concrete. 

John M. of Myrtle, MS and his wife were having concerns regarding their home. The back corner of the home has cracked and settled.  They are the original owners of the home. They’ve lived here for more than 20 years and have no plans to move. This is their forever home. Their back porch was also sinking.  They spend a lot of time on their porch and to keep enjoying the view from that porch, they needed to get this resolved.  They tried to have this addressed about 10 years ago, but the company they contracted with installed inferior products.  The problem remained and that company went out of business. We designed a solution that will permanently stabilize both their back porch and their home.  First, we used our PolyLevel® Concrete Injection System to lift and level the porch.  We also sealed all joints and cracks with our NexusPro® Sealant.  We used our push pier system to address the foundation settlement happening with the house.  Our push piers are driven deep into the earth until they meet what is called load bearing strata.  This is the point in which the piers can go no further and rest on this stable soil.  They are attached to the house and pressurized, pushing against the load bearing strata until the house begins to lift.  This is will permanently stabilize their home and ensure that no further settlement will occur in that area. John and his wife are very pleased with the results, stating: “Chet, Brian, Mike & Randy were very knowledgeable about their work and worked well together. They were very respectful and included us in decisions. We would highly recommend this company for your needs.”  We are thrilled to have given them the peace of mind of knowing that their home is stable, and they can enjoy their back porch forever.  

Pete P. noticed that the concrete surrounding his pool was uneven. He thought that he could fix this issue on his own, but he realized that this issue would not go away. He gave Redeemers Group a call and we were more than happy to resolve this issue. To resolve this issue, we installed the PolyLevel® system and this uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. We were more than happy to get this issue resolved for Pete.

Donald K. noticed that the concrete in his backyard was extremely uneven. This issue had only worsened because of the weather. Donald gave Redeemers Group a call and we were more than happy to help Donald with this issue. We installed the PolyLevel® system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. We are more than happy that we are able to help Donald. Now, Donald's backyard is comepleted leveled and there are no hazards!     

Patricia H.  from Jonesboro, AR was noticing cracks in her walls and water invading the crawl space under her home.  Her foundation was settling.  She worried about further crawl space support issues and the dangers that come with these problems.  Patricia was also concerned about moisture, hazardous mold, and lingering odors that prolonged moisture can cause.  With these fears in mind, she called upon Redeemers Group. Our Inspector, Kurt, promptly arrived at Patricia’s house eager to help her assess what was causing these problems.  What he discovered in the crawl space confirmed Patricia’s fears.  The settling foundation had caused significant damage to the structure of her home.  There were broken joists and damaged beams, but Kurt assured Patricia that she was in good hands, and that he knew exactly how to solve these problems. After Kurt offered her the appropriate and permanent solutions, she agreed that this needed to be done swiftly.  It was time for Luis and his crew to come in and get to work.  The crew installed our SmartJackTM System in her crawl space to stabilize and support the structure, focusing on the dining room through to the living room. Then, they needed to sister two joists that were broken under the dining room and a room to the front of the house. Finally, they replaced a small section of the main beam under the kitchen area. The service that Kurt, Luis and the team provided gave Patricia a permanent solution to her structural issues.  She can be confident that she lives in a home that is structurally safe and sound; that is our promise to homeowners.  The team at Redeemers Group are proud to have served Patricia and provide her with a remarkable experience.

Concrete settlement can cause cracking, sinking, and uneven sections of your driveway.  This is exactly what was happening for Sharon L. of Bartlett, TN.  Soil erosion was causing damage to her driveway. This was particularly troublesome because she has a newborn grandchild.  She was afraid that her daughter or grandchild would trip on the driveway and be injured.  She called Redeemers Group. Concrete repair specialist Christian went out to Bartlett to perform a full inspection and diagnose the problem.  His inspection revealed that there were voids beneath the driveway following along the pattern of cracking.  This was no surprise.  When concrete cracks, water penetrates beneath it.  It then carries soil away, leaving an empty space between the ground and the concrete.  With no support underneath, eventually the concrete will break, and/or sink into the ground.  After explaining his findings, Christian proposed a permanent solution and Sharon agreed. It was now up to concrete repair expert Tommy and crew to tackle this project.  The first mission was to lift, level , and stabilize the sunken parts of the driveway.  This was achieved with our PolyLevel™ Concrete Injection System. Small holes are drilled into the concrete and our specialized equipment injects a specialized foam.  This foam then expands, lifting the concrete.  The holes drilled are smaller than a dime, leaving them very difficult to detect when the job is finished.  Next, was tackling the water intrusion.  This was solved by using NexusPro™ Joint and Crack Sealant to seal all joints and cracks in the concrete.  This will divert water away from those entrance points, keeping it from causing further soil erosion. Sharon was thrilled with the results. She knew that her family was safe from trip hazards in the driveway.  This gave her the peace of mind she deserves so she can enjoy spending time with her grandchild without concern.    

Cecelia's home was on a slab foundation. Many years of water intrusion into the slab and surrounding concrete meant her house had met a terrible fate: shifted soil. The shifted soil under Celia's home caused her foundation to sink into the voids, and become unstable. What once felt like terra firma had become a a muddy mess! Cracks began to appear through the middle of her bricks and inside her walls, two dangerous signs of foundation failure! Luckily, she knew she could call Redeemers Group. Her System Design Specialist crafted her the perfect system to accomplish three things: 1) Stabilize her home, for good. 2) Level her concrete and keep it from shifting further. 3) Divert the water so it would stop causing the soil beneath her concrete and slab foundation to wash away! Redeemers Group performed the work, all without even using an excavator! Her small backyard and lovely azaleas meant we got to use extra care when stabilizing her home. Luckily, her friendly dog was there all day to keep the production crew company.Redeemers Group successfully installed push piers to stop the shifting in the affected area of the foundation, injected poly under her sunken concrete and finally, used nexus to seal the joints and cracks in her walkways. Thank goodness Cecelia called Redeemers Group :)

An old Midtown Memphis home has been rehabbed over the last year in order to become a SafeFamiles home starting this month. Towards the end of their rehabbing process, the home’s owner asked us to take a look at the settlement issues that were very apparent around and throughout the home. Upon inspection, we did find that quite a bit of work needed to be done to stabilize the home. Many of the typical signs of settlement could be found: the windows were pulling away from the brick, vertical, horizontal, and stairstep cracking was throught the brick exterior, and a significant amount of deterioration had occured at many of those points. We could also see that there had been a few attempts to patch over the exterior cracking, however, the house continued to settle making that effort futile.  Because of the amount of work needed to both stabilize AND attempt to lift back to level, the homeowner chose to simply stabilize the home and not to worry about lifting back to level. It is important to note that because the home was being rehabbed, the new interior sheetrock, flooring, etc. hide some of the aesthetic flaws that could be seen. On the exterior, they planned to repaint the brick which would hide some of the exterior flaws from settlement. Often times, homeowners do want to attempt lift, where possible, to help with those aesthetic flaws from settlement. After our Specialist determined that push piers were the appropriate solution for this particular home, our crew was able to successfully make the home stabile.  9 push piers were installed around the home’s perimeter. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth.  We did not attempt a lift back to level with this home, as it would have required approximately 3-4 more push piers in order to do so. The team leader placed the piers around the perimeter of the home, spacing them appropriately to achieve stabilization.  In this case, the homeowner is happy the home is now safe, and can used used for the SafeFamilies program in Memphis. 

It’s not every day our crew sees snakes falling from the sky!! Lead foreman Kiel Davis sent a picture of a snake and told us he’s never seen his crew member Antonio move as fast as he did when it fell out of the floor joists!! The snake was taken care of, and no one on our team was injured! It sure gave the crew a good laugh, or for Antonio, a good scare!!  

Foreman Shane Garrett messaged our whole team in our Slack messages after one of his jobsites! He was so proud of the PolyLEVEL job he had just completed, which was a void fill of 5 feet long and 1 and a half deep!! He captioned these pictures "Poly Art". We love when our foreman get excited about their work and want to show it off to the rest of the team. You go Shane!!