Testimonials for Redeemers Group

Dear Mr. Cooper, Thank you for taking the time to go over my concerns yesterday.  As you promised, your folks showed up yesterday, finished, and I believe we are all set.  After speaking with you I feel that the job must meet your high standards and thus I must trust your word.  As discussed, what I believe happed is that just too many minor problems that ordinarily would be considered part of the process finally reached a threshold leading to an overall perception that the job was not being handled appropriately. Please know that I interviewed several companies for this job and The Redeemers Group, by far, exceeded the expertise, professionalism, and qualifications of the others.  I believe it is fair to overlook the issues we talked through yesterday if you please take to heart some of the points we discussed and use them for performance improvement.  Presentation, especially in your line of work where the end product is not always visible to the lay customer like me, is 90% of the job. I would like to emphasize the outstanding professionalism of Bobbi and Phil.  These two individuals presented the Redeemers Group in the way I would want my company represented.  Because of Bobbi and Phil, plus your engagement with your customers when issues arise, I would not have considered using another company no do I wish I had.  I have no negative comments to make about the Redeemers Group and you will be the first I call when I need foundation and crawlspace expertise in the future. The job was completed to my satisfaction and despite some bumps, we made it through!  I hope you can use the feedback I provided. There is no rush to this, but I would like to have Phil back out to finish the estimate for our crawlspace project. Best regards,Eric R. 

One of the nicest, most polite service personnel I've dealt with -- (Nolan Manson) a good hire. Above and beyond by removing a dead mouse as well.

Simply great! Chet and the guys were so kind and nice.  I've never had that from a company before.  They told us everything that was being done.  If anyone ever has this type of problem, you will be highly recommended!

Professionalism from start to finish. Caring and good listeners, and prompt (re:Cassi Conyers). Explained & no sales pressure (re:Michael Lurie). Derwin, James, and Noland worked hard! And knew what they where doing. They made sure everything was cleaned up in the work area. Derwin, the foreman on my job was a gentleman and a great listener...he worked hard and had his crew ready to get the job done. I would ask a question and he would explain in terms I could understand. Thanks to him and James & Nolan for job well done.

Neiko Wood did a fantastic job! He is knowledgeable and he explains things well. He is very thorough and he does the job right. I would highly recommend Redeemer’s Group because of Neiko’s excellence. I’ve worked with many contractors over the years who have done a great job, but Neiko stood out from the rest. He is outstanding. Give this man a raise and a promotion! Thanks so much.  

Y'all did a fantastic job! I greatly appreciated all the hard work you did. I am grateful for how long you worked and how you explained everything.  I know you guys worked hard and I don't want you to think that this goes unnoticed, Great job guys!!!!  

Thanks for sending Michael to our home regarding our foundation issue.  He was very knowledgeable and explained everything to our satisfaction.