Job Stories

Bob P. and his wife, longtime residents of Union City, TN, began to notice unsettling signs of foundation issues around their home. After over two decades in the house, they observed exterior settling near a front corner—approximately two inches of sinking along 12 feet of the front wall and 8 feet toward the garage. A deeper inspection revealed a visible gap in the crawlspace where the block wall was separating from the framing. This problem was compounded by heavy water collection from a nearby downspout and a natural low point in the crawlspace, creating the perfect storm for ongoing structural damage. With future plans to sell, they knew it was time to take action before things worsened. Though initially cautious about hiring a contractor, the couple placed their trust in our team after we thoroughly assessed their home and walked them through our proposed solution. Leveraging Bob's experience as a former builder, we communicated clearly and gained their confidence. We installed five push piers with strategic hand-digging to avoid damaging the existing concrete driveway—minimizing disruption while achieving optimal lift. On the interior, we implemented a sump pump and interior drainage system to combat water intrusion. The piering crew completed four of the concrete remove-and-replace (R&R) sections, leaving one open for the waterproofing team, which later installed the interior discharge line and completed the final R&R. To ensure long-term success, we routed the discharge line underneath the sidewalk and extended it to a drainage ditch 70 feet away near the street. This careful planning prevented unnecessary rework and preserved the newly laid concrete. We recommended applying LumberKote and a three-part CPS system to the driveway for added durability. Thanks to our foundation and waterproofing efforts, Bob and his wife can now feel confident their home is secure, protected, and market-ready when the time comes. Is your home showing signs of foundation trouble or water intrusion? Contact us today for a free inspection and discover why so many homeowners trust our proven solutions.

Alicia S. was about to sell her home when she noticed cracks forming on the walls of the home. She knew that this was a sign of a foundation issue and that this would have to be resolved before he sold the house. He gave us a call and Redeemers Group was more than happy to help Alicia. To resolve this issue, we installed slab piers that started in the kitchen and wrapped around to the Master bedroom/bathroom. Installing piers will support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. We also installed the PolyLevel® system and this uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. By installing these systems, were able to help Alicia sell her home at an increased value.  

A lovely couple in Savannah TN has a very treacherous basement entrance, and major flooding issues. They did not feel comfortable entering their basement, let alone trying to solve the waterproofing issues assailing their home.   They called Redeemers Group and we hurried right over to their home in Savannah! Our System Design Specialist diagnosed the issue by locating exactly how water was getting into the basement and prescribed a solution of a perimeter basement waterproofing system that prevents water seepage at the source (hint, it's deep under ground!) Our installation team was able to dig deep within the basement and install this system to prevent water from entering into the basement, and redirect the water via a sump pump out and away from the house.   The System was installed all in one day, and the couple's basement has been dry ever since, even when it rains!

This homeowner spent three summers staring at unsightly cracks all around his pool and patio. De finally drew the line once they started to spread up his patio stairs and up towards his house. He called Redeemers Group to come take a look. We quickly went to work sealing the cracks, and injecting poly foam into the voids that had formed beneath his concrete. This accomplished not only the leveling of his concrete slabs--eliminating dangerous tripping hazards-- but also prevented his concrete from shifting further and forming more cracks and un-levelness.

Mack from Dyersburg MS called Redeemers Group after receiving a postcard in the mail. He was noticing that some of the floors in his home, over his crawl space, were uneven, causing his crown molding to seperate from the ceiling. He set up an appointment to have our foundation specialist, Kurt, come out to his home and provide him with a free on-site estimate for repairs. Our installation team installed our SmartJack Crawl Space Support System in his crawl space, which restored stability and straightened his uneven floors.  

This customers pre-fabricated home was placed over a tough concrete slab. Unfortunately, over the years, while the slab did not crack, it did begin to shift and sink into the ground. This caused the slab to pull several inches away from the base of the prefabricated home's walls! How scary! This customer called a local concrete and foundation repair company for help. Redeemers Group sent a System Design Specialist to diagnose the problem and prescribe a cure. In this case, water had gotten under the concrete slab foundation and created voids and an unstable ground where the weight of the home was causing the slab to sink. Luckily, the concrete repair specialist had just the solution. We injected PolyLevel, an expandable wonder-foam that would fill the voids, left the slabs back into place AND bear the weight of the home. This is so important, because any old foam couldn't do the job. PolyLevel foam is special, and is created just for this purpose, so the customer would be on solid ground for as long, or longer, than the concrete slab actually lasted.

Stephanie C. had started noticing that her home was not getting cool in the summer or warm enough in the winter. Her and her husband had also noticed that there were critters coming out of nowhere. They figured that it was the crawl space and attempted to cover the area with materials from a home store. This fix was only temporary. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of their waterproofing solution included the installation of a SuperSump Sump pump and IceGuard. Each one of these is essential and works together effectively to keep any basement or crawl space dry. The SuperSump pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. There’s no doubt that Stephanie C. can now enjoy a dry, healthy basement and crawl space. Redeemers Group is pleased that we could solve Stephanie’s crawl space problems in Alamo, TN!

Kendall M. of Michie, TN is a retired Army Ranger and Postmaster who has lived in his home for 19 years. He has noticed over the past few years that the floors in the back wing of the house are sagging and bouncy. He has also noticed cracks on the walls and every door frame. He wants a nice home to leave to his son and knows these foundation problems will only get worse with time. Crawl space repair specialist Wade went out to Michie to inspect Kendall’s home.  He found significant wood rot and broken joists in the crawlspace, especially in the bathroom area.  This is due to excess moisture and water intruding into the crawl space.  Wade designed a permanent solution for Kendall and the work was set to begin. Justin, our crawl space repair expert, was tasked with completing this project.  This was a daunting task because the house was old, and some odd additions were added to it over time.  Justin and crew began by removing all the old and rotted wood.  They replaced the main beam running through the house.  They also needed to replace some of the rim bands and joists. Finally, the subfloors in the affected areas were replaced. Kendall is thrilled with the results.  He knows that with this permanent solution, his home and its property value are secure.  He is confident that he is leaving his son a nice home with a solid foundation.  We at Redeemers Group are proud to have given Kendall the peace of mind that he deserves.

Buena M. noticed mold was forming along side her walls. She discovered that this mold may be coming from underneath her home. She knew that the mold would not stop forming until the crawl space was dry. Buena decided to give Redeemers Group a call and we were more than happy to help resolve the issue. One of the main components of the crawl space solution included the installation of the Smart Jack System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We were happy that we could help Buena and her family have a healthy and mold-free home.  

Donna from Corinth MS called Redeemers group after seeing our advertisement on television. She was noticing that her exterior driveway slabs, and her interior family room slabs were settling and cracking. Alex, our project design specialist, went out to her home to provide Donna with a free on-site estimate for repairs. Our installation team lifted and leveled the settling concrete slabs with our product PolyLevel, which will eliminate any trip and fall hazards, and any pooling water issues. They sealed the joints and cracks in the concrete with our prouct NexusPro.