Job Stories

Alicia S. was about to sell her home when she noticed cracks forming on the walls of the home. She knew that this was a sign of a foundation issue and that this would have to be resolved before he sold the house. He gave us a call and Redeemers Group was more than happy to help Alicia. To resolve this issue, we installed slab piers that started in the kitchen and wrapped around to the Master bedroom/bathroom. Installing piers will support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. We also installed the PolyLevel® system and this uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. By installing these systems, were able to help Alicia sell her home at an increased value.  

A lovely couple in Savannah TN has a very treacherous basement entrance, and major flooding issues. They did not feel comfortable entering their basement, let alone trying to solve the waterproofing issues assailing their home.   They called Redeemers Group and we hurried right over to their home in Savannah! Our System Design Specialist diagnosed the issue by locating exactly how water was getting into the basement and prescribed a solution of a perimeter basement waterproofing system that prevents water seepage at the source (hint, it's deep under ground!) Our installation team was able to dig deep within the basement and install this system to prevent water from entering into the basement, and redirect the water via a sump pump out and away from the house.   The System was installed all in one day, and the couple's basement has been dry ever since, even when it rains!

This homeowner spent three summers staring at unsightly cracks all around his pool and patio. De finally drew the line once they started to spread up his patio stairs and up towards his house. He called Redeemers Group to come take a look. We quickly went to work sealing the cracks, and injecting poly foam into the voids that had formed beneath his concrete. This accomplished not only the leveling of his concrete slabs--eliminating dangerous tripping hazards-- but also prevented his concrete from shifting further and forming more cracks and un-levelness.

Mack from Dyersburg MS called Redeemers Group after receiving a postcard in the mail. He was noticing that some of the floors in his home, over his crawl space, were uneven, causing his crown molding to seperate from the ceiling. He set up an appointment to have our foundation specialist, Kurt, come out to his home and provide him with a free on-site estimate for repairs. Our installation team installed our SmartJack Crawl Space Support System in his crawl space, which restored stability and straightened his uneven floors.  

This customers pre-fabricated home was placed over a tough concrete slab. Unfortunately, over the years, while the slab did not crack, it did begin to shift and sink into the ground. This caused the slab to pull several inches away from the base of the prefabricated home's walls! How scary! This customer called a local concrete and foundation repair company for help. Redeemers Group sent a System Design Specialist to diagnose the problem and prescribe a cure. In this case, water had gotten under the concrete slab foundation and created voids and an unstable ground where the weight of the home was causing the slab to sink. Luckily, the concrete repair specialist had just the solution. We injected PolyLevel, an expandable wonder-foam that would fill the voids, left the slabs back into place AND bear the weight of the home. This is so important, because any old foam couldn't do the job. PolyLevel foam is special, and is created just for this purpose, so the customer would be on solid ground for as long, or longer, than the concrete slab actually lasted.

Stephanie C. had started noticing that her home was not getting cool in the summer or warm enough in the winter. Her and her husband had also noticed that there were critters coming out of nowhere. They figured that it was the crawl space and attempted to cover the area with materials from a home store. This fix was only temporary. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of their waterproofing solution included the installation of a SuperSump Sump pump and IceGuard. Each one of these is essential and works together effectively to keep any basement or crawl space dry. The SuperSump pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. There’s no doubt that Stephanie C. can now enjoy a dry, healthy basement and crawl space. Redeemers Group is pleased that we could solve Stephanie’s crawl space problems in Alamo, TN!

Buena M. noticed mold was forming along side her walls. She discovered that this mold may be coming from underneath her home. She knew that the mold would not stop forming until the crawl space was dry. Buena decided to give Redeemers Group a call and we were more than happy to help resolve the issue. One of the main components of the crawl space solution included the installation of the Smart Jack System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We were happy that we could help Buena and her family have a healthy and mold-free home.  

Donna from Corinth MS called Redeemers group after seeing our advertisement on television. She was noticing that her exterior driveway slabs, and her interior family room slabs were settling and cracking. Alex, our project design specialist, went out to her home to provide Donna with a free on-site estimate for repairs. Our installation team lifted and leveled the settling concrete slabs with our product PolyLevel, which will eliminate any trip and fall hazards, and any pooling water issues. They sealed the joints and cracks in the concrete with our prouct NexusPro.

Cynthia P. of Corinth, MS noticed exterior cracks in the bricks of her home.  This was a real problem because she intends to sell the home and wants to make sure that the property value is intact.  She wants to do some cosmetic repairs and renovations but needs to have a stable foundation first.  She called Redeemers Group. Antonio, one of our foundation specialists, went out to Corinth to assess the issue.  After a thorough inspection, he was able to pinpoint all the trouble areas and the causes of the settlement.  He designed a permanent solution that would not only address these problems, but also meet Cynthia’s needs of returning a profit on the sale of the home. The project started with Tip, one of our foundation experts.  He and his crew attacked the foundation issue using our Helical Pier system.  These helical piers are driven down into the earth as to not disturb the soil and cause more issues.  The foundation is then attached to the piers using a special bracketing system.  Finally, pressure is added to the system to lift and stabilize the foundation. After Tip’s crew finished, it was time for Brennan and crew.  They would use our PolyLevelTM to backfill any voids left after lifting the foundation.  This would stop any future soil issues that could affect the foundation.  They would also address the sinking concrete porch in the back of the house.  The porch was sinking and pulling away from the rest of the house.  With our PolyLevelTM System, we were able to lift the porch back into place and ensure that it was level. This house is now permanently stable.  Cynthia has the peace of mind that she deserves knowing that she can list her house at full market value.   

Our customer noticed that her floor was sinking in one part of the home. Redeemers Group was more than happy to help Carey J.’s home. To solve this issue, we used our SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersized beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We were more than happy to help this family with their sinking floor problem.