Testimonials for Redeemers Group

Joe Cook was extremely friendly, polite, knowledgeable and got the job done quickly and efficiently. I was expecting a disaster with this project. I expected needing a carpet installer to have to retack the carpet and dust everywhere. When Joe was done, you couldn't even tell he had been here! I am making these comments as the renter of this property. I personally had contact with the scheduling and installation crew. My landlord/homeowner made the initial contact and discussed the plan with the salesperson. He speaks VERY highly of his experience with The Redeemer Group, so my comments are from what the homeowner expressed to me.

We decided with Redeemers Group to fix concrete that had shifted and settled around our pool. The PolyLevel system was the fastest way without the mess of replacing the concrete, it was just a better choice for repair. Our technician, Joe Cook, was professional and he is a very hard worker. He went out of his way to explain the PolyLevel system again to us. We are pleased with the results so far...

Joe Cook did a very good job and was very sensitive to our needs. Great guy and excellent employee was a pleasure to work with him.

In the summer of 2012, we had our crawlspaces encapsulated. This was to help with the air quality in the home and to make the crawlspaces more easily maintainable. In fact, later that year and with the help of a good friend, we were able to replace the plumbing in a portion of the home. The crew and foremen were very courteous, knowledgeable, and responsible. They even allowed my 5 year old son to think he was a "helper." Overall, a great, wonderful experience. My crew consisted of David, Troy, Sean, Zack, TJ, Brandon, & Chris. Great work gentlemen! Thank you!

The 2 gentlemen, Otha and Raymond, did the installation and they were the BEST. Both were above the norm. Great employee's! Otha explained what he was doing. Called me out to advise me what he was doing as they moved to different parts of my front porch.

Every interaction I had with Redeemers Group was positive. From my initial phone call, to Jay Daugherty coming out and providing an estimate, to Kenneth Jett and his team's two full days at my house. Kenneth and his team were very professional and paid attention to detail. He welcomed my questions and provided me with responses. Several times he invited me to come outside and watch what his team was doing and walked me through the process. Spending thousands of dollars to firm up my home's foundation can be quite nerve wracking, but Kenneth and his team helped to ease any anxiety I was feeling. It was a pleasure to work with Kenneth and his team and everyone at Redeemers Group.  

Very customer centric and accommodating. They are knowledgeable and thorough. The crew did great work.  Looks great. Very clean. I am very happy with the work performed.  I would recommend!  

The Redeemers Group construction team was on time, pleasant, worked hard, and completed the project a day earlier than promised. The Foundation repair was well done. The encapsulation made the crawl space clean, dehumidified, and safe. We were impressed by the company's professionalism and attention to detail.

Thanks Leon!  I wanted to thank you for the positive experience!  I had been dreading the whole thing, worried about what all would be wrong and worried that we’d be taken advantage of by being told we needed a bunch of stuff that we really didn’t. The company you work for has really developed an excellent system for showing the customer exactly why they need the repairs that are suggested. Please pass along my gratitude to whomever came up with that idea and the videos.  The rest of my gratitude I want to express for you. You took the time to listen to me, and didn’t treat me like I had no idea what I was talking about. While I don’t know hardly anything about building homes, foundations, etc., I do know my home and the things going on with it, and I could tell that you understood that. It’s frustrating as a woman because men think we have no idea what we’re talking about, but you never made me feel that way.  Also, I could tell that you are very knowledgeable about this stuff, and I was very impressed when you didnt make your mind up instantly about what needed to be done and instead finished your inspection and found out the real issues. I loved that! It showed me that you weren’t there just to get in and get out, you really wanted to find the cause of our problems!  Also, the way you explained things even before the videos, was exemplary. You are fantastic at what you do, and I appreciate you so much!!  We look forward to working with you when we figure out what we’re able to do!

Angel is so good. She has helped me with everything through the project and deserves the biggest raise possible. She is an absolute asset to this company. Dalton and AJ were the kindest, sweetest, young men. We actually didn’t achieve the results we hoped we could, but I would refer anyone to them. They worked so hard. 

I actually called on a day you were closed, Jan 2, 2017 but Susan called me back within minutes and scheduled the appointment. Nick was wonderful. I had so many questions and he patiently answered everyone. He made me feel like he had all the time in the world and truly wanted me to understand the problem and what needed to be done to fix. Nick Roberson is a great asset to your company.

Excellent, Timely, and Professional Service.

The installation crew was so very friendly.

Great- they installed a sump pump and matting which would take care of of all the water and moisture I had under my house.