Dear Mr. Cooper:
We would like to take this opportunity to commend you on the professionalism, kindness, job knowledge, and conduct of the team who, In August, serviced our home for mold removal and control. This team included Michael (salesman), David (work crew team leader), Raphael, Corey, and Brendan (one day helper).
Mr. Lurie went above and beyond the call for his kindness, friendliness, job explanation, and patience with us. We pestered him several times and he was always so understanding with us. He is “terrific.”
The work crew did a great job on a must a near impossible task. They took time to explain what they were going to do, how long it would take, answered all our questions, and left the yard looking like it was before the job. (In other words, all bushes and flowers were intact). They get a “BIG THANK-YOU” for their final results!
Our home is very low underneath and the crawl space is very hard to use. I’m very grateful and confident the house is fine and all is working right, because we (mother 85), daughter 67), and daughters husband 69( are unable to check things out. However, David took pictures of the results and all looks wonderful. “Hat’s off” to all involved in this whole endeavor. We found you on the “world wide web” and also noted “Angie’s List” super value award. You got rid of a big problem we weren’t aware we had. We are so grateful.
Final grade:
Michael (A+)
David (A+)
Raphael (A+)
Corey (A+)
Brandon (A+)
Overall Redeemers Group A++ and beyond.
Thank you so very very much!!!
Bill & Linda C. of Corinth, MS
Tuesday, September 2nd