Testimonials for Redeemers Group

I want to rave about the work Redeemer's Group did on my home. I have seen many work groups in my 31 years in the military and my 50 years career in mental health. Redeemers work groups are among the best I have witnessed. Three different teams worked on my house and they all did extremely well. They arrived on time, worked efficiently, and left the area clean. I obtained quotes from four different companies for my repair project before I had the work done by Redeemers. I encourage everyone having foundation issues to call Redeemers to do the work. Dr Larry P Henderson, Col (ret) USA

 Angel and Dan Brenner were very courteous and went out of their way to make sure I was taken care of. Ian did a great job with presenting the information and the inspection. The job that Philip, Danny and Rafael did was excellent. They were quick and professional. Very good crew! They double and triple checked to make sure everything was as it should be and they finished up in the time that Philip said they would.

I’m well satisfied. The designer is effective in creating his plans to fit our immediate needs.  The crew was highly skilled, courteous men who worked great together! We are well pleased with the clean up process.

These guys were great! Their water abatement process was extensive, involved, complex and pretty fantastic! They made a huge mess and cleaned it up! Seriously! Job done and new flooring will go right over everything installed by Redeemers. No one will know anything ever happened! Can't wait 'til it rains!!! Hey! One quick edit! I don't want you to think your guys didn't clean up! They did! Better than most of my own crews! We didn't have to clean up anything!

I am sooooooo pleased with my experience !!!!! i sent a message to the company . I also did an on-line opinion survey. I am VERY HAPPY with the sump pump placement and the installment.  The guys who came here were great. Phillip who did the electrical work was awesome . The guys that did the work to dig the trench under the house were awesome. My sump pump has been totally working its little heart out today. I wish I could have had it done 28 years ago. Thank you. Please feel free to share my experience. I am totally happy with my pump. 

Thank you. This was for my yearly service call on my sump pump. I LOVE my sump pump! it has performed just as promised and has performed admirably. Thank you.

Would like to give a shout out to Phillip King . He is an employee - electrician that came to my home in Little Rock. He was the NICEST person, did a great job on the electrical set-up , had great knowledge of the work desired and all in all was a great source of comfort for me. I have had a huge debacle since the 20th of December. The next door neighbors had a sewer main overflowing in their backyard. It flooded under my house. I ,because I am a very conscientious home-owner, deemed it necessary to have a sump pump installed for future disaster . Thank you Phillip King.

Chris Clement did a thorough job. He was pleasant and knowledgeable. 

I was overly excited and happy with the job Jed and his crew did, along with how Jed explained everything along the way! I was nervous at first but after speaking with Jed, I felt great! I want more work done and was happy that Jed was honest about what he may or may not to add on in the future. I can't express how happy I am and with how hard I believe the team worked to improve my foundation! 

Charlie is a great dude with an awesome personality! I am 64 years old and have never made an investment that made me feel like it was a real success until I decided to allow Redeemers Group to work in my crawlspace. My technician was patient with me, and explained everything clear and direct. Charlie took pictures and worked hard. I am  extremely happy with his services and wish to receive a visit from him on each of my yearly maintenance visits. I am also looking forward to him getting numbers written up for some additional work that he's proposed!

I am writing to express my sincere appreciation for the thoroughness of the estimate Spencer provided. His attention to detail and expertise in system design were evident throughout the estimation process, and we are 90% confident in moving forward with Redeemer's Group for this project. His comprehensive estimate not only provided clarity on the scope of work but also instilled confidence in the quality of service we can expect from Redeemer's Group. We value Spencer's professionalism and commitment to excellence, and we look forward to the successful completion of the project.

Dear Mr. Cooper, Thank you for taking the time to go over my concerns yesterday.  As you promised, your folks showed up yesterday, finished, and I believe we are all set.  After speaking with you I feel that the job must meet your high standards and thus I must trust your word.  As discussed, what I believe happed is that just too many minor problems that ordinarily would be considered part of the process finally reached a threshold leading to an overall perception that the job was not being handled appropriately. Please know that I interviewed several companies for this job and The Redeemers Group, by far, exceeded the expertise, professionalism, and qualifications of the others.  I believe it is fair to overlook the issues we talked through yesterday if you please take to heart some of the points we discussed and use them for performance improvement.  Presentation, especially in your line of work where the end product is not always visible to the lay customer like me, is 90% of the job. I would like to emphasize the outstanding professionalism of Bobbi and Phil.  These two individuals presented the Redeemers Group in the way I would want my company represented.  Because of Bobbi and Phil, plus your engagement with your customers when issues arise, I would not have considered using another company no do I wish I had.  I have no negative comments to make about the Redeemers Group and you will be the first I call when I need foundation and crawlspace expertise in the future. The job was completed to my satisfaction and despite some bumps, we made it through!  I hope you can use the feedback I provided. There is no rush to this, but I would like to have Phil back out to finish the estimate for our crawlspace project. Best regards,Eric R. 

Dear Mr. Cooper and Ms. Murry,   I wanted to follow up to my unsatisfactory email I sent a few weeks ago.  I want to thank you both for helping get our issues worked out appropriately and in a timely manner.   I also want to thank you for sending Nolan Manson to fix all of the problems.  Nolan was very thorough and professional and truly took interest in us and the job he was performing.  Nolan cared about the quality of work he was performing and was very thorough in the job he performed and in explaining to us what he did, how he did it, and why he did it.  Nolan went into the crawlspace with me and allowed me to inspect everything with him once he was complete.     I want you to know that Nolan is a valuable asset to your business, and we would be happy to refer our friends with any foundation or crawlspace issues to The Redeemers Group if we knew workers such as Nolan would be taking care of them.   Best regards,  

(I chose the company because...)  They seemed to be the best at what I needed.

The informational booklet was just exceptional. I felt like I had a pretty good handle on the situation just looking at it and it gives me a good reference tool. Wes Cordell was superb in his presentation. He laid things out logically, he was knowledgeable and answered all our questions, his speaking voice was clear (pleasant to listen to) and articulate, he was professional in every way, etc. I just can't say enough good things about him. His presentation and his professionalism went a long way towards instilling me with the confidence to make such a large investment in my house. I am a frugal person (my daughter once said the jaws of life couldn't open my wallet), so that is significant. Please thank Wes for me.