Testimonials for Redeemers Group

A few months ago, I had dug a hole beneath my foundation in pursuit of a plumbing issue I knew was near the edge of the foundation. In hindsight, I should have just busted up the concrete to expose the issue (which turned out to be a lot less of an issue than I'd imagined). Nevertheless, here was, with a hole beneath my house big enough for me to crawl inside, and I called Redeemers to get an opinion on refilling the hole in a manner that would restore integrity to the foundation and the earth beneath it. Mike came out and gave me his opinion, gratis. I don't know if he'd do that for everyone, but he was very cool and suggested a "pier." Ultimately, I decided to try a different tack, but he showed me how he'd do it and explained the benefits.I decided to go a different route that was a little more DIY friendly--I burned up the undisturbed earth surrounding the hole with mud-packed cinderblocks and filled the void with even more mud-packed cinderblocks to create complete displacement of any water. Nevertheless, I thought Mike was a cool guy and very friendly, and if my foundation cracks as a result of the way I went about it, I'll probably call Redeemers and ask for Mike.

Good company and people.

Very accommodating (Phil Parimore). We feel very comfortable with everything that was suggested and with your company.

...The gentleman (Nick) that came to our house was very professional.  We are most interested in having some work done but will need to financially prepare for it. Your system seems to be exactly what we need!   Great product and representative!    

I really appreciated Chris Clements staying and making sure all the work was completed. 

The guys were GREAT! They communicated everything with me, they were on time, and had everything they needed! [Redeemers Group has an] EXCELLENT Customer Service operation and [they] are very engaged in what they do!

Professional and knowledgeable (Mike Rutter)Our concrete slabs were sinking due to water running underneath from our bus wash station. I literally saw your truck one day with the Ad and immediately called. I scheduled an evaluation appointment. We were sold on the product for two reasons: the product was guaranteed to withstand 6000 lbs/sq inch of weight and the product was backed with a five year 1/4 drop warranty. Both of which are very important when Coach buses will be driving over this area daily. It was completed in a couple of hours and vehicles could drive on it shortly after. The company was represented well (Joe Cook, Foreman) and the job was done that was promised and so far the product has held up excellently.  

  Your crew, headed by Chet Wellborn completed a job on Saturday the 26th at the Park Superintendent’s residence at 404 Park Street in Parkin, AR. I wanted to tell you how this went. We are one of 52 Arkansas State Parks here at Parkin Archeological State Park. The residence had a sinking foundation on the southwest side with visible cracks on the masonry. We had your company address this with what we call a Major Maintenance Project.   First, I received several e-mails preparing me for the project and announcing when it would be done. When the crew was on the way, I received calls from Chet telling me their expected arrival time. He called me each day to announce his expected arrival time. They started the job on Thursday the 24th, which if you recall was the morning after a pretty bad ice storm that coated everything in a sheet of ice. I was super surprised that the crew came in such bad weather. Chet wanted to go over the project with me when he arrived with the crew. He asked about any concerns I had, but being a Park Superintendent and having seen all the specs about the project, I had no concerns, but had I been an average residential customer, this would have been very helpful. We had a brief discussion about the project and they started working. Chet asked about my expectations for the work. My bricks had separated in places, but I said all I wanted was to stabilize the foundation.   I went out to check on them several times. They had laid down plywood and plastic sheets to protect my lawn. Your guys were covered in mud from having to dig out the wet soil  and work in the trenches– ours soils here is full of clay. These guys never stopped working. Every time I came out to check on them, they were working. I have never seen any kind of construction crew work so hard and in such miserable conditions and I have seen a lot of construction in my 38 years with Arkansas State Parks. On one trench, water started flowing from under the foundation, so Chet told me it would be best to cut off the water in case there was a problem in the house. I think the water had just pooled under the foundation because it quit flowing after a time. Chet was sure to tell me about how deep he ran the supports and the PSI he placed on each support. Your crew knows their job. They worked all day Thursday and Friday – it was hard work, but they kept it up until late in the afternoon. On Saturday, Chet and Robert came out to finish up the project and clean up everything. They worked most the day. It was unusual for me to be at my residence during working hours, but the main part of our park and our Visitor Center had lost power the whole time.   Anyway, your crew did a fantastic job and they represent your company very well. I was astounded how much your guys paid attention to their work, their high level of customer service and relations, and the quality of the support hardware you use on these projects. It was a project well done. I will also say that the man who came out to identify the problem and create a plan with us did a great job planning the project and getting it scheduled. I am sure many in your company were involved in this whole process.   Thank you,  Ben Superintendent   Parkin Archeological State Park

Excellent job done by Otha and his helper. Love, love, love that we found (or you found us at the St. Jude Marathon). This was a huge answered prayer! Everything about the whole process was very thorough and professional, including and especially Otha Jackson and his helper! I was grateful that you were willing to travel to Batesville, MS to do this job.... not many contractors do.

Renea Hoenback was knowledgeable and offered solutions we had not considered. Otha and Troy were very helpful and patient in answering questions. They completed the work in a timely manner. I am very satisfied, If we ever need foundation/basement work in the future, we will use Redeemer Group!

The sales person, Wes Cordell, was very personable and answered all my questions. Otha and Ray were very informative, keeping me knowledgeable of what they were doing. They did an excellent job. I would highly recommend this particular installation crew.  I chose this company because I liked the fact that you explained the process to me in terms I could understand, your promptness in visiting me, and the promptness on getting the job done.

The crew showed up on time to begin work and finished the job in less time than was estimated.  They were professional at all times and did a great job.  

Many thanks to Redeemers Group. Especially to the technician (Joe Cook). I was here and watched everything that was done in a pleasant manner. This saved me $2,500 from mud jacking. The people I dealt with was 1st class from top to the bottom. No complaints. Just needs to be a little more warranty. Again, thanks Redeemers Group!

All of the people from your company that I met, were very skilled & knowledgeable about your product. Angel is an exceptionally nice person & does her job in an efficient manner. A credit to your company. Otha & Troy were very polite & nice. They are certainly hard working men & even working at night to complete our job. We are extremely satisfied with the job. The patio lift & level exceeded our expectations. The leveling of the slab that our heat pump sets on seems perfect. I will definitely call your company again.

Mike was great.