Testimonials for Redeemers Group

"We are very happy with the work Redeemers Group did. They made everything very easy for us."

The System Design Specialist was very knowledgeable and helpful.

Just want to tell you that the men who worked on my project were courteous and professional beyond my greatest expectations. Thank you for the considerate and effective way these men did their job!Will gladly recommend Redeemers Group to my friends.Thank you,Evelyn 

The people I talked too were very patient and informative. After talking with them on phone I felt like they explained everything and set up our meeting fine. They were a great team and explained everything they were going to do from start to finish. I was very satisfied with their work. I wouldn’t hesitate to refer your companies work anytime.

My experience with appointment center representative and the system design specialist was a 

The crew was really great.  Communication has been spot on from the very beginning.  Bill put me at ease and really gained my trust. Tip was amazing!  He answered every question I could think of.  I give Redeemers Group the highest rating there is.

  Your crew, headed by Chet Wellborn completed a job on Saturday the 26th at the Park Superintendent’s residence at 404 Park Street in Parkin, AR. I wanted to tell you how this went. We are one of 52 Arkansas State Parks here at Parkin Archeological State Park. The residence had a sinking foundation on the southwest side with visible cracks on the masonry. We had your company address this with what we call a Major Maintenance Project.   First, I received several e-mails preparing me for the project and announcing when it would be done. When the crew was on the way, I received calls from Chet telling me their expected arrival time. He called me each day to announce his expected arrival time. They started the job on Thursday the 24th, which if you recall was the morning after a pretty bad ice storm that coated everything in a sheet of ice. I was super surprised that the crew came in such bad weather. Chet wanted to go over the project with me when he arrived with the crew. He asked about any concerns I had, but being a Park Superintendent and having seen all the specs about the project, I had no concerns, but had I been an average residential customer, this would have been very helpful. We had a brief discussion about the project and they started working. Chet asked about my expectations for the work. My bricks had separated in places, but I said all I wanted was to stabilize the foundation.   I went out to check on them several times. They had laid down plywood and plastic sheets to protect my lawn. Your guys were covered in mud from having to dig out the wet soil  and work in the trenches– ours soils here is full of clay. These guys never stopped working. Every time I came out to check on them, they were working. I have never seen any kind of construction crew work so hard and in such miserable conditions and I have seen a lot of construction in my 38 years with Arkansas State Parks. On one trench, water started flowing from under the foundation, so Chet told me it would be best to cut off the water in case there was a problem in the house. I think the water had just pooled under the foundation because it quit flowing after a time. Chet was sure to tell me about how deep he ran the supports and the PSI he placed on each support. Your crew knows their job. They worked all day Thursday and Friday – it was hard work, but they kept it up until late in the afternoon. On Saturday, Chet and Robert came out to finish up the project and clean up everything. They worked most the day. It was unusual for me to be at my residence during working hours, but the main part of our park and our Visitor Center had lost power the whole time.   Anyway, your crew did a fantastic job and they represent your company very well. I was astounded how much your guys paid attention to their work, their high level of customer service and relations, and the quality of the support hardware you use on these projects. It was a project well done. I will also say that the man who came out to identify the problem and create a plan with us did a great job planning the project and getting it scheduled. I am sure many in your company were involved in this whole process.   Thank you,  Ben Superintendent   Parkin Archeological State Park

A REAL PROFESSIONAL FROM ALL PERSPECTIVES (Mike Rutter, System Design Specialist).

Work Completed Date:  June 06, 2012 Last Modified Date:  August 03, 2012 Hire Again:  Yes Approximate Cost:  $8,700.00 Home Build Year:  1922 Description Of Work:  Seal crawl space, vents vapor barrier, coal bin door build, masonry close of window, 3 smart jacks to jack up 2 rooms. (as copied and pasted from 3rd party review site) Comments:  Great work, You should always oversee any big job on your house for the small things to be sure are done. But just like the before after on web site that what basement/crawlspace are now like and big big difference on A/C and humidity. A/C is colder and running less. 90yr old dank basement is now white and bright. It's worth the investment.

I sent an e-mail and within a very short time I received a phone call. Very polite and explained everything. I receive the literature almost overnight. Michael checked in with me to confirm our appointment and explained everything. (James) Terry called me when they left Memphis and told me their arrival time. They kept me informed of what they would finish on Monday and when they would return on Tuesday. All three men in the crew were very polite and thanked me for using Redeemer! The crew cleaned up everything and even closed the gates when they left. I had one estimate and when I was looking for a second opinion I saw your web page. The estimates were almost the same but I chose your company as your reviews were good and also the BBB only had one complaint and you resolved it. 

You were recommended by the Air and Heat Service Company representative out of Byhalia, MS. Jay Daugherty did a through job of communicating what needed to be done and the associated costs. Bo with his team of Charles, Matt and Antonio were here promptly every morning and made sure they updated us on the status of the project every day. Very professional. The cleanup was above and beyond what was promised. Got on time contact and follow up. Professional from start to finish

I’ve seen the work these guys do and it’s amazing how much better your basement/ crawl space becomes an extra dry clean place to use for storage and also keep the bugs and moisture out!

Philip and his crew were absolutely perfect. He is extremely knowledgeable. I can not say enough good things about him. He went out of his way to make sure I was happy. He even offered to fill in holes in my yard with dirt.  They were extremely professional about everything. Not only did they do a great job, but they also took the leftover dirt and filled up the potholes in my yard! These guys are great and their waterproofing system is way better/cheaper than having to dig up your yard and put an underground liner on your house. A+ A+ A+

Mr. Sockwell emailed Redeemers Group after his initial inspection with Ricardo to say, " Mr. Anguiano did a great job informing me of my home's issues and ways I could repair them using Redeemers Group. He was very professional." Great job Ricardo, way to redefine!!

I have called other companies and I'm lucky if I actually get to speak to someone, let alone be greeted by such an angel and godsend as Nicole. I have Nicole as a contact in my phone and I'm thankful to have someone like her to call whenever I need an appointment for a property.